❓ Answers to All Your Questions
🎨 About Our Products
What types of prints do you offer?
We specialize in:
Travel art prints and posters
Graduation and university prints
Custom location artwork
Personalized designs
Canvas prints
Fine art paper prints
What sizes are available?
We offer five standard sizes:
8″x10″ (20.3 x 25.4 cm)
12″x16″ (30.5 x 40.6 cm)
18″x24″ (45.7 x 61 cm)
20″x30″ (50.8 x 76.2 cm)
24″x36″ (61 x 91.4 cm)
Custom sizes available on request.
What’s the quality of your prints?
Our prints feature:
Premium 200gsm matte paper
Archival-quality inks
Professional color calibration
Canvas options: Premium matte canvas on 1.25″ wooden frames
Fine art paper: 285 g/m² museum-grade quality
See our Quality Page for more information.
How long will my print last?
With proper care, our prints maintain their vibrancy for decades. We use archival-grade inks and premium papers specifically chosen for longevity.
📦 Ordering & Shipping
How long will my order take to arrive?
Delivery times vary by location:
UK: 3-5 days
USA: 3-7 days
EU: 3-15 days
Australia: 7-15 days
Rest of World: 7-15 days
Processing time: 1-2 business days (may be longer for custom orders)
Where do you ship from?
We ship locally from:
USA for US customers
UK for UK customers
Spain for EU customers
Canada for Canadian customers
Australia for Australian customers
Do you provide tracking information?
Yes! You’ll receive tracking details once your order is processed.
Are frames included?
Our prints are designed to fit standard frame sizes, but frames are not included. This gives you the flexibility to choose frames that match your decor.
💡 Custom Orders
Can I customize my print?
Absolutely! You can:
Add names or dates
Customize colors
Feature your special location
Create unique gift messages
Have your photo transformed into our signature style
How do I order a custom print?
Visit our Custom Print Section and follow the simple steps, or contact us at sales@voyarta.com for assistance.
Can I see a preview before ordering?
Yes! For all custom orders, we’ll provide you with a preview for approval before printing.
💳 Payment & Pricing
What payment methods do you accept?
We accept all major credit cards and PayPal for secure transactions.
Do you offer bulk discounts?
Yes! We offer a “Buy 2 Get 1 FREE” deal, perfect for creating gallery walls or gifting.
Contact us if you need to order in bulk.
Are there any hidden costs?
No hidden costs! The price you see includes the print and processing. Shipping costs are clearly shown at checkout.
📋 Quality & Care
How should I care for my print?
Avoid direct sunlight
Keep away from moisture
Handle with clean, dry hands
Store flat or rolled in tube if not displayed
What if my print arrives damaged?
Contact us immediately at sales@voyarta.com. We’ll replace any damaged items reported within 30 days of delivery.
Can I get a different size than listed?
Yes! Contact us for custom size requests.
🤝 Customer Service
Do you offer gift wrapping?
While we don’t offer gift wrapping, all prints come professionally packaged in protective sleeves and secure tubes/envelopes.
Are your prints suitable for gifting?
Absolutely! Our prints make perfect gifts for:
Weddings & anniversaries
Graduations
Housewarmings
Special occasions
Travel memories
What if I need design advice?
We’re happy to help! Contact us for:
Style recommendations
Size suggestions
Color consultations
Custom design ideas
How can I contact you?
Use our Contact Page or Email us at:
General inquiries: sales@voyarta.com
Custom orders: michael@voyarta.com
What’s your response time?
We typically respond to all inquiries within 24 hours during business days.
💡 Still Have Questions?
Don’t see your question answered here? We’re always happy to help! Contact our friendly team at sales@voyarta.com, and we’ll get back to you promptly.
Remember, at Voyarta, we’re committed to ensuring you’re completely satisfied with your purchase. We’re here to help every step of the way, from choosing your perfect print to seeing it displayed on your wall!